Senior Consultant Customer Service / Field Service D365 CE (m/w/d) 80-100%

Your ambition – our mission.

Would you like to work in a group of companies where ambition, team spirit and an open working atmosphere are part of life? Do you love optimizing processes as much as we do, and do you have a passion for digital transformation in customer relationships?

Then we are the right place for you. We offer you all that and even more:

• a cool team
• annual workation
• Flexible working hours with remote, on-site and client-based working locations
• Individual development and networking with other professionals
• Other social activities (e.g. ping-pong tournaments, summer party, betting competitions)
   

We make ambition work.

We are looking for go-getters with potential. You recognize yourself in the job profile, have a growth mindset and the ambition to develop yourself further? Then this is exactly your position. At Ambit Group, you will be given the freedom to explore your potential and pursue your professional ambitions.

• As a Senior Customer Service / Field Service Consultant at Ambit Group, you will accompany our customers hands-on in their digital transformation as part of exciting consulting projects in digital customer service. 
• As part of a team, you will develop future-oriented solutions for our customers.
• You will implement effective solutions using Microsoft's Customer Service or Field Service Suite.
• With us, you can put your business acumen to the test. You will be responsible for advising and developing your customers. In this way, you will continuously expand our range of services.
• You support business development with specialist input.
• Your daily workload is flexible between 80 and 100 percent.
• You organize yourself at the customer, in the office and remotely.
• We support you and value your input so that we can develop together.

What’s your ambition?

• You are passionate about taking customer service from the scratch pad and the hotline into the digital future.
• You have been able to live up to your passion in a wide range of projects
• The challenges of customer service processes are daily business for you
• You are experienced with modern customer service platforms (preferably Microsoft Dynamics 365) 
• You like working conceptually and are supported by your ability to think abstractly and analytically
• You are confident and have good communication skills in German and English and enjoy giving presentations to customers
• You live and breathe customer orientation and question in all your actions, "What would I want as a customer?"
• You feel at ease in close teamwork as well as in independent work
• High self motivation and willingness to learn as well as great interest in new technologies are your daily drive
• The contact with ambitious organizations and people motivates you, and you are happy when you are able to contribute to the realization of their goals with your work.

Apply online right now. Please send your credentials to:
Mathieu Schmidhauser, Head of Business Unit Customer Service Experience
Ambit Schweiz AG, Theaterstrasse 17, CH-8400 Winterthur